Terms & Conditions for PSH Digital
Welcome to PSH Digital . These Terms & Conditions govern your access to and use of our missed-call automation, instant SMS reply system, scheduling integrations, and related software or services .
By using our Service, you agree to these Terms. If you do not agree, you may not use the platform.
1. Use of the Service
1.1 Eligibility
You must be at least 18 years old and authorized to enter agreements on behalf of your business.
1.2 Business Use Only
Our Service is designed for HVAC companies and other service-based businesses. You may not use our platform for any unlawful, harmful, or unauthorized purpose.
1.3 Account Responsibility
You are responsible for:
Maintaining accurate business information
Keeping login credentials secure
All activity under your account
If you suspect unauthorized access, you must notify us immediately.
2. Service Description
PSH Digital provides tools that help businesses:
Detect missed phone calls
Send automated, courteous SMS replies
Prompt customers to self-book appointments
Capture leads and improve communication
Integrate with calendar or scheduling systems
We reserve the right to update, change, or improve the Service at any time.
3. Fees & Payments
3.1 Subscription Fees
Pricing may vary depending on plan type. By subscribing, you agree to pay all associated fees.
3.2 Auto-Renewal
Subscriptions may renew automatically unless cancelled. You may cancel at any time, and your service will remain active through the billing period.
3.3 Billing Authorization
By submitting payment information, you authorize us or our payment processors to charge the listed payment method.
4. Acceptable Use Policy
You agree not to:
Use the service to send spam or fraudulent messages
Violate SMS carrier compliance rules (TCPA, CTIA, etc.)
Harass customers or send unauthorized marketing messages
Attempt to hack, reverse engineer, or disrupt the platform
Upload harmful or malicious content
We reserve the right to suspend accounts violating these rules.
5. Data & Privacy
Your use of the Service is also governed by our Privacy Policy, which explains how data is collected and used.
You agree that:
You are responsible for obtaining consents from your customers when required
You will comply with applicable data and privacy laws
You will not misuse or resell customer information collected through our platform
6. Third-Party Integrations
Some features may rely on external tools such as:
SMS delivery providers
Calendar or scheduling systems
CRM platforms
We are not responsible for outages, errors, or issues caused by third-party services.
7. Service Availability
We strive to maintain reliable uptime but do not guarantee:
Uninterrupted access
Error-free performance
Complete accuracy of system notifications
Temporary disruptions may occur due to maintenance, upgrades, or factors outside our control.
8. Limitation of Liability
To the fullest extent allowed by law:
We are not liable for lost profits, lost leads, missed opportunities, or indirect damages.
Our total liability for any claim is limited to the amount you paid in the past 3 months of service.
We are not responsible for actions you take based on automated messages.
You agree to use the Service at your own risk.
9. Disclaimer of Warranties
The Service is provided “as is” and “as available.”
We make no guarantees of:
Results
Performance
Lead volume
Increased appointments
While we work hard to provide value, outcomes vary by business.
10. Termination
We may suspend or terminate your account if:
You violate these Terms
You misuse the system
You fail to pay fees
You pose a security or compliance risk
You may cancel your account at any time.
Upon termination:
Access to the Service stops immediately
Some or all of your data may be deleted after a retention period
11. Intellectual Property
All platform content, branding, software, and technology belong to PSH Digital or our licensors.
You may not:
Copy
Modify
Resell
Reproduce
Reverse engineer
… any part of the Service unless expressly permitted.
12. Changes to These Terms
We may update these Terms at any time. Changes will take effect when posted on our website.
Continued use of the Service means you accept updated Terms.
13. Governing Law
These Terms are governed by the laws of the State of New York State, without regard to conflict of law principles.
14. Contact Information
If you have questions about these Terms, please contact us:
PSH Digital
Email: [Insert Email]
Phone: [Insert Phone Number]
Website: [Insert Website URL]
